very seriously. We understand that your trust is our most important asset.
Mit-Mak Motors is owned and operated by MIT-MAC MOTORS (CC).
• Company registration number: B2005028211.
• Registered address: 590 GERRITZ STREET, PRETORIA NORTH.
To provide you with our full range of Dealership products and services we need to collect and process
certain information about you.
The purpose of this policy is to describe the way that we collect, store, use, and protect information that
can be associated with you or another specific natural or juristic person and can be used to identify you or
that person (personal information).
This policy applies to you if you are:
• a visitor to our website, mobile site, applications (“apps”) or
• a customer who has ordered a product or requested a service that we provide or
• anyone contacting us by phone, SMS, email, in letters and other correspondence, and in person.
Personal information includes:
• certain information that we collect automatically when you visit our website;
• certain information collected on submission; and
• optional information that you provide to us voluntarily (see below);
• information that has been made anonymous so that it does not identify a specific person;
• permanently de-identified information that does not relate or cannot be traced back to you
• non-personal statistical information collected and compiled by us; and
• information that you have provided voluntarily in an open, public environment or forum including any
blog, chat room, community, classifieds, or discussion board (because the information has been
disclosed in a public forum, it is no longer confidential and does not constitute personal information
subject to protection under this policy)
3.1 Common examples
Common examples of the types of personal information which we may collect and process include:
• identifying information – such as your first name and last name;
• contact information – such as your phone number and email address;
4.1 Acceptance required
You acknowledge and accept all the terms of this policy when accessing the website to order a product or
request our services.
If you do not agree with anything in this policy, then you may not access the website and order a product
or request our services
4.2 Legal capacity
You may not access our website or order a product or request our services if you are younger than 18
years old or do not have legal capacity to conclude legally binding contracts.
4.3 Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by
all of its terms.
4.4 Your obligations
You may only send us your own personal information or the information of another data subject where
you have their permission to do so
We reserve the right to change the terms of this policy at any time. All changes to this policy will be
posted on the website. Unless otherwise stated, the current version shall supersede and replace all
previous versions of this policy.
If you do not agree with the changes, then you must stop using the website and our products or services.
If you continue to use the website or our products or services following notification of a change to the
terms, the changed terms will apply to you and you will be deemed to have accepted those updated
6.1 Purposes for collection
We may use or process any product or services information, or optional information that you provide to us
disclosing it, and combining it with other personal information. We generally collect and process your
personal information for various purposes, including
• products or services purposes – such as collecting orders or requests for and providing our
products or services;
• marketing purposes – such as pursuing lawful related marketing activities;
• business purposes – such as business intelligence and analytics, product improvement, internal
audit, accounting, business planning, and joint ventures, disposals of business, or other proposed
and actual transactions; and
• legal purposes – such as handling claims, complying with regulations, or pursuing good
6.2 On product order or service request
When you order a product or request a service from us, you will be asked to provide us with additional
personal information on a voluntary basis (product or services information).
6.3 Communicating with us
When you communicate with us telephonically, you may be requested to provide personal information to
us such as your name, email address and contact details. We will use this in order to help resolve your
query or complaint
6.4 Messages and updates
We may send administrative messages and email updates to you about the website. We may wish to
provide you with information about new products or services in which we think you may be interested.
This means that in some cases, we may also send you primarily promotional messages. We may send
you one message to ask you for your opt-in to receive promotional messages. We will not send you
promotional messages unless you have chosen to opt-into them.
6.5 From browser
We automatically receive and record Internet usage information on our server logs from your browser,
such as your Internet Protocol address (IP address), browsing activities, click patterns, version of
software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie
the website, and the dates and times that you visit the website, paths taken, and time spent on sites and
pages within the website (usage information). Please note that other websites visited before entering
our website might place personal information within your URL during a visit to it, and we have no control
over such websites.
We may place small text files called ‘cookies’ on your device when you visit our website. Cookies are
used to enhance your experience on websites by remembering your preferences etc. For more
6.7 Optional details
You may also provide additional information to us on a voluntary basis (optional information). This
includes content or products that you decide to upload or download from our website or when you enter
competitions, take advantage of promotions, respond to surveys, order additional products or services, or
otherwise use the optional features and functionality of our website.
6.8 Recording calls
We may monitor and record any telephone calls that you make to us, unless you specifically request us
6.9 Consent to collection
We will request your explicit consent to use your personal information to send you certain information
Where you have given consent to process your personal information you may withdraw consent at any
time by clicking the unsubscribe link in an email alert or newsletter.
We may share your personal information with:
• other divisions or companies within the group of companies to which we belong so as to provide
joint content and services like registration, for transactions and customer support, to help detect and
prevent potentially illegal acts and violations of our policies, and to guide decisions about our
products, services, and communications (they will only use this information to send you marketing
communications if you have requested their products or services);
• our products or services providers under contract who help provide certain products or services or
help with parts of our business operations, including fraud prevention, bill collection, payment
services, credit checks, marketing, technology services (our contracts dictate that these product or
services providers only use your information in connection with the products or services they supply
or services they perform for us and not for their own benefit);
We may disclose your personal information as required by law or governmental audit. This will include
public authorities, insurance companies, finance companies, automotive advertising companies and/or
other agencies. Information shared in this way will not be used for marketing purpose
7.3 Law enforcement
For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of
offenders, we may share any information obtained or collected by us with the Police, other public or
private sector agencies or representative bodies in accordance with the relevant legislation.
We may disclose personal information if required:
• by a subpoena or court order;
• to comply with any law;
• to protect the safety of any individual or the general public;
• to prevent violation of our customer relationship terms.
7.4 Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) about
the personal information to advertisers or business partners.
We may need to disclose personal information to our employees that require the personal information to
do their jobs. These include our responsible management, human resources, accounting, audit,
compliance, information technology, or other personnel.
7.6 Change of ownership
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to another entity,
we may assign our rights to the personal information we process to a successor, purchaser, or separate
entity. We will disclose the transfer on the website. If you are concerned about your personal information
migrating to a new owner, you may request us to delete your personal information.
7.7 We apply all the policies that apply to Form 4 :
APPLICATION FOR THE CONSENT OF A DATA SUBJECT FOR THE PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSE OF DIRECT MARKETING IN TERMS OF SECTION 69(2) OF THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (ACT NO.4 OF 2013)
REGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
7.8 Declaration by applicants :
I/we hereby nominate, constitute and appoint Mit-Mak Motors and LUCID Clear Credit (Pty) Ltd (2011/128765/07) (“LUCID”) with Power of Substitution to be my true and lawful Agent in my name, place and stead, to represent me and deal with any matter and sign all documents necessary, to obtain my consumer credit information, deeds, CIPC, eNaTIS, finance application and financial information, from all credit bureaus and relevant third parties and to make the aforementioned information available to me and, for the purpose of performing an affordability and pre-qualification finance assessment on me and for Test Drive purposes.
Your personal information will not be shared with third parties, however we may disclose your personal information to third parties who are
involved in the marketing and/or provision of the aforementioned products or services to you, provided they comply with our Privacy T&Cs.
I/we understand that I may revoke this authorization, in writing to Mit-Mak Motors and LUCID, at any time and unless revoked, it shall remain in force and effect.
All the information we receive about you is stored on secure servers and we have implemented technical
and organisational measures that are suitable and necessary to protect your personal data. We
continually evaluates the security of our network and adequacy of our internal information security
program which is designed to (a) help secure your data against accidental or unlawful loss, access or
disclosure, (b) identify reasonably foreseeable risks to the security of our network, and (c) minimize
security risks, including through risk assessment and regular testing.
Please note, despite the measures we have implemented to protect your data, the transfer of data
through the Internet or other open networks is never completely secure and there is a risk that your
personal data may be accessed by unauthorised third parties.
We will try to keep the personal information we collect as accurate, complete and up to date as is
necessary for the purposes defined in this policy. You are able to review or update any personal
information that we hold on you by emailing us, or phoning us. Please note that in order to better protect
you and safeguard your personal information, we take steps to verify your identity before making any
corrections to your personal information
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly
set out in this policy, unless:
• retention of the record is required or authorised by law; or
• you have consented to the retention of the record.
During the period of retention, we will continue to abide by our non-disclosure obligations and will not
share or sell your personal information.
We may retain your personal information in physical or electronic records at our discretion.
We will not transfer any personal information across a country border without your prior written consent.
You may choose to remove the personal information you have submitted to us, by contacting us.
We will request proof of identity before removing your information
We are not responsible for, give no warranties, nor make any representations in respect of the privacy
policies or practices of linked or any third party websites
personal information, please email the Information Officer firstname.lastname@example.org
Description of company.
The following contact details can be used to obtain information in terms of the Act and/or this manual:
|Office Manager / CEO:||Mrs Annemarie Meyer|
590 Gerrit Maritz street
590 Gerrit Maritz street
|Postal Address:||Private Bag 2700, Houghton, 2041|
|Telephone number:||+27 11 877 3600|
|Fax Number:||+27 11 403 0625|
The following legislation is applicable to Mit Mak Motors and information is accordingly available in accordance with such legislation:
In order to facilitate a request for access to Mit Mak Motors records, the subjects and
categories of records held by Bobby Petkov are listed below:
Where information is requested (other than for personal requests):
The fee structure is available on the website of the South African Human Rights Commission at www.sahrc.org.za . (A copy of the fee structure current at the time of preparation of this Manual is attached to the back of this Manual, but requesters of information are directed to access the latest fee structure on the aforementioned website.)
Our operating hours are :